|Professionalism and courtesy.
I purchased an Epson 1775W projector from Visual Apex.
About a year previous to this purchase, I needed a projector on an overnight basis. Although they did not have the one I needed in stock, I remembered their professionalism and courtesy.
So much so that, a year later, when I needed to order a projector for my church, I still remembered them and ordered from Visual Apex.
The service was professional and the delivery very prompt.