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Testimonials and Case Studies : Cockrell Home Theater

Cockrell Home Theater

 
Rating: Cockrell Home Theater: "Working with VA was a great experience!"
Visual Apex business Projector - Epson Home-Cinema-1080UB I couldn't find anybody on the internet who could beat VA's prices, and so many times, particularly with electronics retailers, you either sacrifice service for low prices or low prices for service, but I didn't give up either with Visual Apex. I absolutely will buy my future home theater purchases through them, and I cannot recommend them highly enough. Wonderful prices, service, and help, before and after the sale!

Projector: Epson Home-Cinema-1080UB Projector
Photos:

Cockrell Home Theater Epson Home-Cinema-1080UB Projector photos Cockrell Home Theater Epson Home-Cinema-1080UB Projector photos Cockrell Home Theater Epson Home-Cinema-1080UB Projector photos Cockrell Home Theater Epson Home-Cinema-1080UB Projector photos
Cockrell Home Theater Epson Home-Cinema-1080UB Projector photos Cockrell Home Theater Epson Home-Cinema-1080UB Projector photos Cockrell Home Theater Epson Home-Cinema-1080UB Projector photos
Testimonial:

I purchased an Epson Home Cinema 1080UB projector (the new model is the Epson Home Cinema 6500UB), ceiling mount, and a 120" fixed frame Elite screen from Visual Apex last November, just before Thanksgiving. I upgraded from a Mitsubishi 65" rear projection HDTV, which my wife and I both loved. In fact, my wife was VERY concerned about moving away from the Mitsubishi, as we both loved that TV. But how happy we both are that we made the move--the picture is amazing, actually sharper, more vibrant, with deeper and more accurate colors than the Mitsubishi ever had!

And I am so happy that I dealt with Visual Apex. They spent a tremendous amount of time with me on the phone, giving me pros and cons to every projector I asked about (I had already spent the last few years researching and reading reviews on many different home theater projectors), and eventually guiding me to the Epson. They got me the order the next day--in fact, there was a bit of a problem with FedEx, as they didn't deliver all my order--turns out that the driver simply overlooked one of my boxes. Once I realized I was missing part of my order, I called Visual Apex and they got in touch with FedEx and discovered the mistake, then called me back to let me know what was going on, and that the driver would be back by with the rest of my order shortly, which is exactly what happened. Talk about service after the sale! I had already paid for the order and they had shipped it, and the mistake was no fault of theirs, yet they still went above and beyond to help me out--you know most internet retailers would never do anything like this. They also called me a couple of days after I had received my order and had installed everything, just to ensure that I had received everything in good order and to see how we were enjoying the projector--very nice. And I have visited with them a couple of times during the course of my ownership of this projector, and they have always been helpful in answering all my questions (this is my first projector, so I am rather inexperienced with this stuff). In fact, they sent out a couple of stickers with their toll free number for me to call any time I need help with anything.

And to top it all off, their prices are great! I couldn't find anybody on the internet who could beat their prices (they even gave me a little bit better deal when I was placing the order), and so many times, particularly with electronics retailers, you either sacrifice service for low prices or low prices for service, but I didn't give up either with Visual Apex. I absolutely will buy my future home theater purchases through them, and I cannot recommend them highly enough. Wonderful prices, service, and help, before and after the sale!

Derek Cockrell