Customer satisfaction before, during and after the sale is our top priority, so knowing that thousands of customers give us a 5-star review and that we're top-rated by the online opinion portals is a great source of pride.
Want to find out more? Read customer testimonials and reviews and see what they are saying about us.
I recently bought Panasonic AE7000 projector package from Visual Apex. It was a great experience, their customer service was excellent. Also that was the best price deal on that day across different. I recommend this online store to everyone.
...by:rb_ramesh, CA
Rating:
Great web site, product, service.
3/24/2012
Great experience. The website was extremely easy to navigate. The order was promptly shipped and arrived on time. One of the easiest online experiences I've had. Very professional and don't treat you like a number. They emailed and CALLED to follow up and make sure everything was as ordered and as expected. You DON"T get this from the "big" dealers. Would highly recommend.
...by:rat022, CA
I recently purchased an Epson PL1760W 3LCD Projector from Visualapex.com. their price was the best I found after several days of searching both online and at local stores. but what really surprised me was their follow up after purchase. a few days after delivery my salesperson called to see if I was satisfied with my purchase, if it had arrived on time. I had a concern about the amount of heat the unit was throwing out, my sales person said she’d be happy to swap it out if I liked. when I said no, I’d give it time, she had the company technician call me within 20 minutes to discuss any concerns I had. this is a great company to deal with. Great customer service and commitment. I will buy from them again.
...by:jhlambert107, CA
Rating:
Excellent service.
3/18/2012
Excellent service. Keep it up. I will buy here any time.
...by:eve1002000, CA
Rating:
Very pleased with Visual Apex.
3/17/2012
The service from Visual Apex was not only efficient and high quality from beginning to end, but they pro-actively followed up with emails and a phone call to be sure everything was to my satisfaction.
...by:jameslcarney, CA
Rating:
I couldn't be happier with Visual Apex.
3/2/2012
I purchased the Epson PowerLite Home Cinema 5010 with Visual Apex 120" permanent screen in January, 2012. Everything came exactly as advertised and everything came in working order. Visual Apex did a great job answering all my questions and their website is one of the best I've seen. Visual Apex linked professional reviews for the listed products and that is really what sold me on this company. They made it very easy to research all equipment and the "youtube" video they made unpacking and installing the 120" Visual Apex screen made me feel very comfortable that I could install it myself and it was because of this video that I bought their screen. Overall, I couldn't be happier with Visual Apex and my home theater system.
...by:davischarlene, CA
Rating:
Visual Apex is a terrific online company!
3/2/2012
Visual Apex is a terrific online company! Kudos to Alice,Mari,Brian class customer service all the way! Great product,free quick shipping, low price, and follow-up after the sale!!!
...by:JPS1954, CA
Rating:
Phenomenal experience!
2/18/2012
If you want the best home theatre system for your money, backed by a company that provides immediate shipping and outstanding customer support (after the sale), Visual Apex is the only source you will need! We are exceptionally satisfied with every aspect of our buying experience with V/A, and receive rave comments from everyone who watches a movie. I rarely write reviews for companies, because I usually only get what I paid for. However, the experience we have had with V/A has been so phenomenal, taking a few minutes to share the experience is the least I can do for them!
...by:gk.stone, CA
Rating:
Great customer service!
2/17/2012
Great service. Product in stock & great price.
...by:rbaum, CA
Visual Apex was very user friendly. shipping and quality of package / projector was great. I purchased an Epson Powerlite 5010 and I would highly recommend Visual Apex to others
...by:miskell2, CA
