Customer satisfaction before, during and after the sale is our top priority, so knowing that thousands of customers give us a 5-star review and that we're top-rated by the online opinion portals is a great source of pride.
Want to find out more? Read on for customer testimonials and reviews to see what people are saying about us.
I purchased an Epson 5030UB projector from Visual Apex an within 2 Days the Epson Projector was delivered. The Projector was packaged very securely and was in excellent condition. Visual Apex service personnel followed up with rebate form and within 7 days of my purchase sent the gift card which was part of the purchase agreement. I highly recommend Visual Apex. Great prices and superior service!!!
...by:Jim Gould, NY
Best on line vendor I've used!
Best on line vendor I've used! Projector was delivered double boxed in 2 days as promised in excellent condition. They followed up AFTER the sale twice via email-Once to make sure I was satisfied or see if I had any questions or issues they could help with. The other to provide the status of a Visa card rebate. I've waited and wondered several times before awaiting a rebate. NOT from them! The card arrived 24 days after ordering the projector. I thought that was pretty amazing!
I'd strongly recommend them to anyone in the market for a projector. Exceptional customer service! It would be great if all businesses operated like this.
My purchase of a new Epson Model 8350 Home Cinema Projector was very easy and efficient. There Web site was very easy to navigate thru to complete my order. The order was processed very quick and accurately. I was kept informed on the progress of the order and shipment times and dates. It arrived exactly as promised and in perfect condition. I would highly recommend Visual Apex to any customer looking for any products they sell.
...by:David Zakikian, FL
I purchased an Epson - Home Cinema 8350 projector from Visual Apex. I was a little leery buying from an online company I had never heard of, but my purchase experience was excellent. The website was clear and easy to navigate. The product came quickly and they included a ceiling mount for free. Then after I received the order, they followed up to make sure I was satisfied. Customer service is alive and well today, at least at Visual Apex.
...by:Mark Jacobs, NY
Good prices, good follow up.
always a clean transaction with Visual Apex. Good prices, good follow up.
...by:Michael Frendo, CA
Good prices, good follow up.
Bought a HD projector (Epson) from Visual Apex. Got a great deal and the accessories (mount, cable and cover) free. Delivered in 2 days securely with lots of tracking updates. The accessories were specific for the unit ,saved me a lotof time looking and acquiring the right mount.
...by:Roy C, GA
Overall, a super positive experience!
We worked with Karl from Visual Apex to place an order for an Optoma projector and 110" screen. He was super helpful, and had great product knowledge. He was able to correct a few wrong assumptions I had, as well, and we got the order all placed.
Visual Apex shipped everything on time and in great condition. Overall, a super positive experience!
...by:Jon Axtman, ND
...by:Don Vollmar, IL
Would definitely recommend Visual Apex!
Everything arrived on time and in good condition. I'm very pleased with the projector and screen. I would recommend your company to a friend.