Customer satisfaction before, during and after the sale is our top priority, so knowing that thousands of customers give us a 5-star review and that we're top-rated by the online opinion portals is a great source of pride.
Want to find out more? Read on for customer testimonials and reviews to see what people are saying about us.
These folks are awesome. I have purchased two projectors from Visual Apex, with the last being the Epson PowerLite Home Cinema 8350. They are very helpful and friendly as well as knowledgeable. The throw calculator on their site is very helpful in determining which projector will work for your space. Shipping was very fast both times. Look forward to buying from them again when time for another upgrade.
...by:Kent Johnson, MT
Site was easy to navigate.
No problems with shipping. Site was easy to navigate. The Distance Calculator was useful, although I would like to see Lens Shift data be included to make it a truly one-touch tool for set-up evaluation. I also used the Compare Projector feature on the Projector Central site to compare what the sales person recommended and what I liked. The "Compare" feature on Visual Apex is not as detailed
Visual Apex had the best price on the Refurbished Epson 5030 projector. Projector looks like it is brand new and has performed flawlessly. Visual Apex even followed up with me afterwards to make sure I was happy with my purchase.
I could not be more impressed with Visual Apex for the purchase of an Epson 3020 projector, from product quality to the free projector mount and $125 gift card that was sent automatically. I would highly recommend this company for the best price and service available. We are delighted with our purchase!
...by:Julie Edwards, TX
Good price and great service.
Good price and great service. Will definitely shop here again.
...by:Tom Smith, SC
I purchased an Epson 5030UB projector from Visual Apex an within 2 Days the Epson Projector was delivered. The Projector was packaged very securely and was in excellent condition. Visual Apex service personnel followed up with rebate form and within 7 days of my purchase sent the gift card which was part of the purchase agreement. I highly recommend Visual Apex. Great prices and superior service!!!
...by:Jim Gould, NY
Best on line vendor I've used!
Best on line vendor I've used! Projector was delivered double boxed in 2 days as promised in excellent condition. They followed up AFTER the sale twice via email-Once to make sure I was satisfied or see if I had any questions or issues they could help with. The other to provide the status of a Visa card rebate. I've waited and wondered several times before awaiting a rebate. NOT from them! The card arrived 24 days after ordering the projector. I thought that was pretty amazing!
I'd strongly recommend them to anyone in the market for a projector. Exceptional customer service! It would be great if all businesses operated like this.
My purchase of a new Epson Model 8350 Home Cinema Projector was very easy and efficient. There Web site was very easy to navigate thru to complete my order. The order was processed very quick and accurately. I was kept informed on the progress of the order and shipment times and dates. It arrived exactly as promised and in perfect condition. I would highly recommend Visual Apex to any customer looking for any products they sell.
...by:David Zakikian, FL
I purchased an Epson - Home Cinema 8350 projector from Visual Apex. I was a little leery buying from an online company I had never heard of, but my purchase experience was excellent. The website was clear and easy to navigate. The product came quickly and they included a ceiling mount for free. Then after I received the order, they followed up to make sure I was satisfied. Customer service is alive and well today, at least at Visual Apex.
...by:Mark Jacobs, NY
Good prices, good follow up.
always a clean transaction with Visual Apex. Good prices, good follow up.
...by:Michael Frendo, CA