Customer satisfaction before, during and after the sale is our top priority, so knowing that thousands of customers give us a 5-star review and that we're top-rated by the online opinion portals is a great source of pride.
Want to find out more? Read customer testimonials and reviews and see what they are saying about us.
Thank you Visual Apex!
During May 2012 we completed a movie room in our home. We found EVERYTHING we needed for our system at Visual Apex. Even more impressive was the follow-up customer service emails from their staff to ensure our equipment was operating properly. A MUST USE recommendation for this company. Thank you Visual Apex!!
...by:David Acton, VA
Will buy from Visual Apex again!
Visual Apex had a better price than Amazon, and really superb customer service. They made sure that the delivery was timely and the projector was what I had requested. The lifetime support for the projector was a happy surprise for me. I will be ordering all of my projector supplies through them from now on.
Repeat customer, will buy from VA again!
I have ordered two projectors from Visual Apex and they have been excellent in shipping and customer service. Their prices are always great and they have been very helpful with any issues that I have had. I will definitely purchase from them again.
Visual Apex was amazing to work with.
Panasonic HD Projector & Screen from Visual Apex.
They are amazing. The customer service and quality of the web-site is a great combination.
This company is very helpful and I have always had great success in my dealings with Visual Apex.
Best value - cheaper then Amazon.com!
Had the best experience with this company. The whole process was smooth and easy. They have the best value and found to be cheaper then Amazon.com!!
...by:Harvey Koehnen, FL
Easy to work with a great prices.
I purchased a high lumens, large screen projector for my church. This company is very easy to work with and was priced cheaper than most any other company I could find and didn't have any "hidden charges" or costs other than the price quoted to me. I spoke with very helpful reps on the phone and their follow-up was also excellent. Will not be looking elsewhere for any other video needs!
Visual APex has been nothing but excellent.
I researched my projector quest extensively, looking for the biggest bang for the buck. Eventually, I settled on two models, an Epson and a Panasonic, looking for the greatest lumens and quietest projector under $1500 for my (completely darkened) media room. My choice was made easier when I went looking for prices, and found a factory refurbished model Epson PowerLite Home Cinema 8350 offered by Visual Apex, Inc. They offered a full guarantee for the product which was approximately $300 cheaper than the nearest competitor for a new model. Since they offered a money back guarantee, I went ahead and ordered the product, and paid for expedited shipping (approximtely $65 to Texas).
The product arrived on the stated day and was installed a few days later. I honestly can't see how it's a refurbished product, since it came carefully sealed in an original Epson box, with all the accessories and manuals of an original one; I cannot tell that it it was not new.
The projector works flawlessly and I have no complaints; I cannot attest to long-term use, since I've only used it for two weeks.
More interestingly, was the after-sales service from Visual Apex. I received two emails from them, thanking me for my business and making sure I was happy with the product. They also asked for some feedback on their website, which I emailed to them. Within a few days I got a call from one of their representatives, again thanking me for my business and saying how appreciative they were of my comments to try and improve their website. My comments related to the availability of ceiling mounts for the projector.
All in all, my experience with Visual Apex has been nothing but excellent; they really seem to apprecite my business, which is quite a different response I get form most website, which are much more impersonal. I can highly recommend them.
...by:David Abramson, TX
Thank you Visual Apex!
Second major purchase from this vendor. User-friendly website, competitive pricing, easy transaction. Epson home theater printer arrived in record time. No other surprises. Spontaneous follow-up call to assure all was well. For me, no need to look elsewhere with this sort of equipment purchase.
Best place to buy a projector and accessories.
Visual Apex is the best place buy a projector & accs. Period. In both of a highly informative web site & staff they compare with no other!
Recommend Visual Apex.
Easy worry-less transaction and the best deal for the Optoma projector I could find. My $800+ projector was delivered on time and worked right out of the box. No issues whatsoever. I had some minor interactions over the phone with customer service: the person I spoke to was polite and was able to resolve my credit card issue promptly. I would recommend this merchant to others.