Customer satisfaction before, during and after the sale is our top priority, so knowing that thousands of customers give us a 5-star review and that we're top-rated by the online opinion portals is a great source of pride.
Want to find out more? Read on for customer testimonials and reviews to see what people are saying about us.
4.91/5.00 (1,805 reviews since Oct 2004) [view all]
Exceptional customer service!
Excellent customer service and communication. They provided timely order updates and prompt shipping for a great priced product. I would definitely order from them again and would recommend to others.
I was upgrading my (2002) Epson projector & while searching online, came upon Visual Apex web page, so glad that I did, I got a low price on Epson 3020 projector, bought it, great customer service follow up afterwards, projector is super right out of the box, no adjustments were needed, & I highly recommend Visual Apex to anyone-GG
...by:G Green, TX
Refreshing customer service approach!
I just purchased an Epson 8350 refurb.
I've purchased two projectors from Visual Apex. I was pleased that during this recent purchase they were just has helpful and responsive as they were 7 or 8 years ago. They really break the barriers of typical online purchasing and add a personal touch. It's very refreshing and instills confidence...especially when you are buying relatively expensive products.
Visual Apex is a great company to deal with. Best prices around and the customer service is excellent. I was kept informed about my order from start to finish. I had a small issue with the product and they took care of it ASAP. FYI, the visual apex branded screens are awesome!! As good as Da-Lite and others. I will be purchasing in the future from Visual Apex. I purchased an Epson Powerlite 2030.
...by:Amit Sanghi, SC
I purchased the Epson 2030 and this is an amazing projector. The visual apex screen paired with this projector exceeded my expectations of a quality theater experience and the customer service is fantastic.
This was my first purchase from Visual Apex. I was in the market for an Epson 2030. Visual Apex had a great price and the extra offerings (universal ceiling mount, dust cover, and $125 Visa cash card) provided an excellent value. Their website was easy to navigate, placing the order was easy and the delivery date was two business days as promised (considering this was two days before Christmas it was very important). Overall a great experience.
I ordered an Epsom 8350 projector from visual apex and got it the next day! I have only the best regard for this company. Thi is the second time I have ordered from them and I would use them again. Fast service, great pricing. Just easy, and that is what I'm looking for.
Our photography club bought an Optoma EH501. The sales rep worked with us to give us the best possible price.
...by:Fred Moore, NM
Great service, good price, & quick shipping!
I ordered the Benq w1070 package deal. It came with the projector a 100 inch electric screen a ceiling mount and a few other items. I'm very happy with the purchase.
It shipped quickly, everything works great, and Visual apex actually contacted me through email after everything arrived to ask if it arrived ok and if I had any questions about operating the equipment.
I did a lot of research before purchasing a projector and they were the only ones that had a package deal with the projector I wanted within my budget. Definitely 5 out of 5.