Customer satisfaction before, during and after the sale is our top priority, so knowing that thousands of customers give us a 5-star review and that we're top-rated by the online opinion portals is a great source of pride.
Want to find out more? Read customer testimonials and reviews and see what they are saying about us.
Great, prompt, courteous service. I bought a reconditioned Epson 8500 projector on good recommendation from members of the AVS Forum site, who all spoke highly of Visual Apex's site and service. The projector arrived quickly and was exactly as described. Fantastic picture, works like new - I am very happy. Great service before and after the sale, with helpful knowledgeable advice to help me choose the projector, and then a followup call to check all was good (which it was). I will be recommending them to friends!
I decided to purchase an Epson 5020UB from VisualApex and I am glad I did. Ordering and shipping was fast and easy.
What impresses me most is their after sales service. Even though I didn't have any problem setting up the new projector, VisualApex contacted me to ask if I was satisfied with the purchase and gave me a number to call should I encounter any problem. I would definitely recommend them to my families and friends!
I had been looking at a refurbished Epson 8500UB projector on the Epson website, but before I had placed my order, they raised their price by $100. So, I looked for other sellers and found Visual Apex. Their price was lower and they also had free shipping, so I placed my order. The order was shipped quickly and arrived undamaged. They also included a free 25' HDMI cable and a calibration disk, which I wasn't expecting, so I was pleasantly surprised with that. And they contacted me after the sale to see if I had any questions regarding my projector. I have been very pleased with my purchase from Visual Apex and wouldn't hesitate to recommend them to friends.
Great company and great customer service.
I have purchased two projectors from Visual Apex and they have been excellent to deal with. They ship the product fast and in great condition. Their customer service is great and willing to help with any issues or concerns.