LED TVs and Projectors from VisualApex
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Testimonials and Case Studies

Testimonials and Case Studies

Customer Testimonials and Reviews for Home Theater Projectors and Plasma TVs from VisualApex
Customer satisfaction before, during and after the sale is our top priority, so knowing that thousands of customers give us a 5-star review and that we're top-rated by the online opinion portals is a great source of pride.

Want to find out more? Read customer testimonials and reviews and see what they are saying about us.
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Rating: Excellent value, customer support, and follow up. 6/10/2014
Excellent prices. Excellent customer service during and after the sale - with follow-up contact by Visual Apex customer-service both by phone and email after the sale, just to inquire if I had any issues or concerns with the products, shipping, or operation and use of the products. Shipping was timely. The products ordered (BenQ 1080P projector, projector, screen, cables, and other accessories) were shipped in excellect condition without damage. ...by:sjav28, CA
 
 
Rating: Couldn't be happier! 6/5/2014
Wanted a few questions answered before I purchased my EH501 Projector. Talked to Carl who was very professional and took the time to answer all my questions. I made the purchase, product shipped when they said it would and arrived in great condition. Couldn't be happier with my purchase. ...by:J.Herbert, DC
 
 
Rating: Great experience! 6/3/2014
I had been looking at video projectors for some time and had decided Epson had the best bang for my buck. I was saving for the Epson 5020 and happened across an advertisement in an online home theater magazine for a refurbished 3020 from Visual apex. The projector was 2/3 the retail price and came with the same warranty, so I figured why not? This was a purchase I thought I would have to slip by the wife but when she saw it and found out what I paid for it she was thrilled. It was to all appearences a new projector, it arrived in 2 days, and was a breeze to set up. Maybe it's fortunate that I didn't see the 3020 and 5020 side by side, but I'm totally happy with the projector. our family and friends are blown away with the quality picture (106" screen) and I haven't even played with the settings yet. Visual Apex contacted me soon after to check on the arrival and condition of the projector, and told me to contact them with any questions on the operation and/or maintenance. I have a great product, and the customer service has been awesome. I'm enjoying a home theater now instead of waitig for something more expensive. ...by:Xtoob, CA
 
 
Rating: Highly recommend Visual Apex! 5/20/2014
I bought a refurbished Epson 3020 with a screen from Visual Apex and couldn't be more pleased. The projector looks and functions as well as I would expect a new one to and it required minimal calibration. The projector package with screen, mount, and other items worked together flawlessly. I highly recommend them. ...by:brian2109, CA
 
 
Rating: Visual Apex helped me find the right projector. 4/29/2014
Got the order on time and all in excellent condition. very good customer service and so far enjoying our movie theater. ...by:rajanidewan, CO
 
 
Rating: Highly recommend Visual Apex! 4/11/2014
My experience with Visual Apex was exemplary. I had questions before my purchase and they were quick to respond and were thorough in their answer. My experience with their website was straightforward and the navigation of the site was very user-friendly. My package arrived 2 days BEFORE the expected delivery date from the shipper. That was a nice surprise. Overall I would highly recommend Visual Apex. ...by:ttulibacki, DC
 
 
Rating: Visual Apex has a customer for life here . . . 4/9/2014
My ordered equipment arrived in excellent condition and without incident, as promised. The packaging was undamaged so it gave me high level of confidence that its contents were also undamaged, and they werenít. Visual Apex's website is very easy to navigate and the products very easy to find. I am delighted to be a customer of Visual Apex. Iíll be back.

Visual Apex has a customer for life here . . . ...by:Sarge256, AR
 
 
Rating: Truly satisfied! 3/21/2014

EPSON Home-Cinema-3020 Projector
I recently purchased an Epson 3020-R from Visual Apex,and from the moment I placed the order the service I received was stellar. VA's staff was very friendly, knowledgeable and quick to respond to inquiries. I had never made an online purchase of more than $1,000.00 so naturally I was quite leery. Upon reading other customers' reviews my mind was quickly at ease as it appears that I am not the only customer that was impressed by their service. Even while reading blogs about projectors, it seem that someone will always mention purchasing an item from Visual Apex and what a great and reliable outfit they are! From Jim, to Jessica to Alice the attention my order received was very impressive. I would re-order from this seller in a heartbeat! And no! I do not work for VA nor am I being paid for this - I am just a truly satisfied customer! May your experience be as positive an experience as mine was. ...by:KellyWelly, CA
 
 
Rating: Will shop with VisualApex again! 3/19/2014
Excellent customer service and communication. They provided timely order updates and prompt shipping for a great priced product. I would definitely order from them again and would recommend to others. ...by:hurricaneridge, WA
 
 
Rating: Excellent customer service! 3/18/2014

EPSON Home-Cinema-8350 Projector
I ordered an Epson 8350 projector with universal ceiling mount. I found Visual Apex's price to be competitive and I got free 2 day shipping. Both items arrived early on the second day. I had to fiddle with the variable arms for the ceiling mount, but once I had it right, it was easy to install. The projector works perfectly and is a huge improvement over my previous projector, a Panasonic PT-AE900U that I purchased from VA back in 2005 and is still working great. The Epson picture is vivid enough to watch in a room with significant ambient light without being washed out. In a dark room the picture is fantastic. In a follow up delivery, VA sent me a complimentary blu-ray containing easy calibration tests and adjustments to fine tune the projector. Extremely satisfied. ...by:moviemanic, CA
 
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