LED TVs and Projectors from VisualApex
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Testimonials and Case Studies

Testimonials and Case Studies

Customer Testimonials and Reviews for Home Theater Projectors and Plasma TVs from VisualApex
Customer satisfaction before, during and after the sale is our top priority, so knowing that thousands of customers give us a 5-star review and that we're top-rated by the online opinion portals is a great source of pride.

Want to find out more? Read customer testimonials and reviews and see what they are saying about us.
Visual Apex Business Testimonials Visual Apex Home Theater Testimonials Visual Apex Testimonials from Projector Central Visual Apex Testimonials from Reseller Ratings
 
Rating: Highly recommend Visual Apex! 12/12/2013
I found a great deal on my projector through VisualApex and heard the name before around forums and other sights but had never purchased anything.

Ordering my projector was easy, straight forward and quick.

The delivery was timely and everything was in perfect condition, nothing was DOA. One note about the shipping is that since the deal was for the projector + 35ft HDMI Cable + Mount + VISA $150 gift card, each item was shipped separately so it got a bit confusing keeping track of a bunch of packages. Either way, in the end, no big deal.

I look forward to purchasing more items from them in the future and would recommend them to anyone looking for projector related goods. ...by:didntreallywan, CO
 
 
Rating: Would definitely buy from VA again. 12/12/2013
This was my second order from Visual Apex. My first order was a projector only, and this time I did a package with screen Had some trouble with the bank and Credit Card, but a quick call to Visual Apex sales and the issue was handled quickly and without fuss. Everything arrived on time and undamaged, and they followed up via email to make sure all was well. Originally ordered from them because others in AV Forums had good experiences with them on projectors with bad pixels,or problem uniformity etc. Less of an issue in modern times, and I have never had an issue requiring me to avail myself of their customer service, but its a big deal when you need it. They have Competitive pricing and will take the time to answer questions ( I had a lot more on my first purchase with them. )

Very happy with them and would buy again without reservation. ...by:jorwick, DE
 
 
Rating: Great service, good price, & quick shipping! 12/10/2013
Great service, good price, & quick shipping! ...by:runnermike, CT
 
 
Rating: Great company to work with! 12/5/2013
The price of the projector was competitive, the return policy better than other vendors, and it was shipped same day as order. VA also followed up with customer contact to see if all was well with unit.

Excellent vendor. ...by:, DE
 
 
Rating: Excellent customer service! 12/5/2013
I had a great experience with Visual Apex! My order arrived in excellent condition and and in a timely fashion. The website was easy to navigate and I will certainly continue to use their service and recommend it to others. Thank you Visual Apex. ...by:Rick-T, AZ
 
 
Rating: Will buy from Visual Apex again 12/4/2013
Visual Apex had the BenQ projecter I wanted at a very good price and offered free accessories with my order. I am completely satisfied with my experience and will definitely shop there again! Item arrived quickly and was well packaged! ...by:markmattix, ID
 
 
Rating: Excellent customer service! 11/27/2013
We purchased a video package and are very pleased with our choice of product. The customer service is excellent. We are planning to purchase a second system and will definitely choose Visual Apex. ...by:Aldersgate1406, CO
 
 
Rating: Great people, highly recommended. 11/21/2013
I had a neighbor recommend Visual Apex after their experience with them. I will be following suit and recommending Visual Apex to everyone I know. Their prices are better than anything else I found out there. The customer service was incredible. When I called, I was still undecided about which projector I wanted. I explained my set up, what I was looking for, and the budget I wanted to stay in. He expertly explained the pros and cons of each of the projectors - they were obviously knowledgeable to each of the projectors - unlike most big box stores. There were no high pressure sales gimmicks. I told him I wanted to think it over, and he told me to call back with any questions. Several hours later, I called back and placed the order with them. Shipping was great - the projector arrived 2 days later - for no additional charge. I ordered a mount as well as calibration DVD that arrived several days after that. I even received emails so they could make sure the item arrived in perfect condition. It is rare that you will find this type of customer service anymore - especially online and being located several states away and with the prices they offer. But I could not have asked for a better experience. If you are unsure about using Visual Apex since they are online, across the country, or just apprehensive about making a big purchase without "touching" the product - you will not find a better merchant out there. I will recommend to all my friends and neighbors, and will purchase from them again when it is time for my next projector. ...by:ufrj72, GA
 
 
Rating: Consistent grade A customer service 11/1/2013
I found Visual Apex through an online forum called AVforums. People were raving about their customer service (google it and you will see) so I gave them a shot and was very glad that I did. I chatted with them online, corresponded through e-mail, and spoke with them over the phone. I spoke with several different representatives and each one exhibited exemplary customer service.

It is very rare in this day and age where you can experience consistent grade A customer service through every medium of communication.

My product also arrived quickly, well packed, and in perfect condition. I will be referring all friends and family here and will be purchasing exclusively from Visual Apex from now on. ...by:, HI
 
 
Rating: Visual Apex will always be my first stop 10/31/2013
Besides the competetive selection and pricing that Visual Apex offered, what really distinguished them was their customer service. Visual Apex answers the emails you send them and answers the phone when you call them. The staff is friendly, knowledgeable, and helpful.

The ordering process was smooth, shipping was performed as promised. The projector arrived without any damage. I immediately installed it and have been happy with the product.

Visual Apex will be my first stop for future audio visual needs. ...by:marcbski, AK
 
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