LED TVs and Projectors from VisualApex
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Testimonials and Case Studies

Testimonials and Case Studies

Customer Testimonials and Reviews for Home Theater Projectors and Plasma TVs from VisualApex
Customer satisfaction before, during and after the sale is our top priority, so knowing that thousands of customers give us a 5-star review and that we're top-rated by the online opinion portals is a great source of pride.

Want to find out more? Read customer testimonials and reviews and see what they are saying about us.
Visual Apex Business Testimonials Visual Apex Home Theater Testimonials Visual Apex Testimonials from Projector Central Visual Apex Testimonials from Reseller Ratings
Rating: Highly recommend Visual Apex! 1/22/2014
My second purchase from VA in 10 years, and both times they were really great experiences. They have thoughtful, knowledgable people working there and gave solid advice and guidance to me. They made my priorities their priorities and did not try to upsell me, etc. I highly recommend their staff and their in house offerings, as well as their very competitive pricing. Much better people to deal with than big-box stores or the giant internet houses. ...by:MLRoot, CA
Rating: Recommend VisualApex 1/22/2014
Ratings Rating Store Information Store Info Full Rating Profile Visual Apex visualapex.com Write a review » Rating 9.90/10 261 reviews 9.90 / 100 Facebook share All set? Take me back to the store Visual Apex is a merchant member Visual Apex participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,916 merchant members. Visual Apex Visual Apex Elite Status visit visualapex.com » All Customer Reviews (263) 1 2 3 4 next » No Avatar amitsanghi1 Rating 10/10 5/5 modified review posted Feb-07-2014 "Visual Apex is a great company to deal with. Best prices around and the customer service is excellent. I was kept informed about my order from start to finish. I had a small issue with the product and they took care of it ASAP. FYI, the visual apex branded screens are awesome!! As good as Da-Lite and others. I will be purchasing in the future from Visual Apex." report? Is this review?… Helpful Cool Share amitsanghi1 review Share Credit Card Processing www.merchantwarehouse.com Credit Card Processing Accepting Credit Cards Made Easy!Set Up Your Merchant Account Today. Bellevue Rare Coins www.wscbrc.com/gold-buyers Bellevue Rare Coins We Buy Gold and SilverFree Evaluations, No Obligations Epson® Venue Projectors www.epson.com/VenueProjectors Epson® Venue Projectors Find Out Why Epson® is the GlobalLeader in Projectors Worldwide. Ads by Google No Avatar Musselwhite Rating 10/10 5/5 modified review posted Jan-28-2014 "I placed an order online with Visual Apex. The process was user-friendly and intuitive. I received tracking information immediately. The product arrived on schedule and in good condition. The company completely fulfilled my expectations of a reseller." report? Is this review?… Helpful Cool Share Musselwhite review Share No Avatar Ninjarev Rating 10/10 5/5 modified review posted Jan-23-2014 "Visual Apex Finally we found a company that has customer service. We bought a Projector from them and they have been just great. They checked with us soon after ordering to make sure projector arrived in good condition and let us know they were there to help in anyway with just a phone call to them they would make sure we got good service. No other company I have delt with in the past 10 years has followed up to see if everything was good to go. " report? Is this review?… Helpful Cool Share Ninjarev review Share No Avatar morrisdho Rating 10/10 5/5 modified review posted Jan-23-2014 "Reliable supplier. Shipment was received on schedule." report? Is this review?… Helpful Cool Share morrisdho review Share No Avatar LeoBan Rating 10/10 5/5 modified review posted Jan-22-2014 " The projector arrived at home in good condition, the box looked brand new and the interior packaging was very efficient. The experience of shipping and delivery was great, although the day after the purchasing I wanted to change from 2 day shipping to the free one but it was too late. So far I don’t have any questions and I am still under 10 hours of usage. My only concern is and I do not understand why, because I am from Italy, that the same projector in Italy and I guess in Europe has the warranty on the lamp for 36 months or 3000 hours instead 90 days, I just hope I’ll be lucky enough not having problems with it because I am using it couple a time per week.

I am planning one day to buy a tensioned electric screen or maybe a fixed screen. My solution at the moment it is kind of temporary and I am projecting on a DIY screen that works just fine. The website is not super fancy but it works pretty well and it is easy browsing around. I used the on line chat too and it was pretty good experience.

I found out about Visual Apex a long time ago, and I am talking about years, and it’s always been the place where I knew I was going to buy my projector.

I bought the refurbished one because I wanted to save some money, I was worried about being refurbished but the projector looks brand new and so far it is working great.

Until now I am happy of being a Visual Apex client and I would recommend it to people who are looking for video projector. Hoping that I won’t need it I am feeling confident about their support too because the whole experience I had so far with them.

I apologize for my written English and I hope everything I wrote makes sense to you. ...by:LeoBan, CA
Rating: Thank you Visual Apex 1/22/2014
we ordered the projector for a Christmas gift and it arrived in record time- within 3 or 4 days of ordering which was incredible. the quality exceeds our expectations. the clarity of the picture even in a well lit room is amazing. our projector arrived without the dust cover but I went to email them about it and as I checked the mail that day it was there, they had mailed it separately. we ended up with 2 covers because they responded promptly to my request which I forgot to cancel after finding the original one had arrived. all in all you can not beat this projector for the price. it is absolutely worth it! for the record, I never write reviews, this is the first I have ever written but I am so pleases with the projector I thought I would share this info since I myself rely on others reviews/opinions before making a purchase. ...by:movielove, CT
Rating: Love the projector packages! 12/28/2013

BenQ W1070 Projector
Great service from visual Apex. I ordered the BenQ w1070 package and i am loving it. The order came fast and the instruction videos on the website are very helpful. Price for everything was good. ...by:glaubitzj, CT
Rating: Appreciate Visual Apex customer service. 12/19/2013
I have been a customer for some time. I truly appreciate Visual Apex personal touch. ...by:scalif,
Rating: Will buy from Visual Apex again 12/19/2013
I bought my first home theater projector in 2004. Since that time, I have upgraded twice to a newer projector. Each time I searched the internet for the best deal and each time I ended up buying from Visual Apex. Their web site is extremely helpful when trying to decide which projector is the right one. Their shipping and service are excellent, and on top of all that they consistently came through with the best price. Add to that the various offers and extras they often throw in the deal and there is no reason to look anywhere else. When it comes time for my next projector I'm sure I'll shop around again like I always do but I know I will end up buying from Visual Apex. ...by:rerion, CO
Rating: Would definitely buy from VA again. 12/12/2013
This was my second order from Visual Apex. My first order was a projector only, and this time I did a package with screen Had some trouble with the bank and Credit Card, but a quick call to Visual Apex sales and the issue was handled quickly and without fuss. Everything arrived on time and undamaged, and they followed up via email to make sure all was well. Originally ordered from them because others in AV Forums had good experiences with them on projectors with bad pixels,or problem uniformity etc. Less of an issue in modern times, and I have never had an issue requiring me to avail myself of their customer service, but its a big deal when you need it. They have Competitive pricing and will take the time to answer questions ( I had a lot more on my first purchase with them. )

Very happy with them and would buy again without reservation. ...by:jorwick, DE
Rating: Highly recommend Visual Apex! 12/12/2013
I found a great deal on my projector through VisualApex and heard the name before around forums and other sights but had never purchased anything.

Ordering my projector was easy, straight forward and quick.

The delivery was timely and everything was in perfect condition, nothing was DOA. One note about the shipping is that since the deal was for the projector + 35ft HDMI Cable + Mount + VISA $150 gift card, each item was shipped separately so it got a bit confusing keeping track of a bunch of packages. Either way, in the end, no big deal.

I look forward to purchasing more items from them in the future and would recommend them to anyone looking for projector related goods. ...by:didntreallywan, CO
Rating: Great service, good price, & quick shipping! 12/10/2013
Great service, good price, & quick shipping! ...by:runnermike, CT
Rating: Excellent customer service! 12/5/2013
I had a great experience with Visual Apex! My order arrived in excellent condition and and in a timely fashion. The website was easy to navigate and I will certainly continue to use their service and recommend it to others. Thank you Visual Apex. ...by:Rick-T, AZ
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