LED TVs and Projectors from VisualApex
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Testimonials and Case Studies

Testimonials and Case Studies

Customer Testimonials and Reviews for Home Theater Projectors and Plasma TVs from VisualApex
Customer satisfaction before, during and after the sale is our top priority, so knowing that thousands of customers give us a 5-star review and that we're top-rated by the online opinion portals is a great source of pride.

Want to find out more? Read customer testimonials and reviews and see what they are saying about us.
Visual Apex Business Testimonials Visual Apex Home Theater Testimonials Visual Apex Testimonials from Projector Central Visual Apex Testimonials from Reseller Ratings
Rating: Great company to work with! 10/9/2013

BenQ W1070 Projector
So far my experience with Visual Apex has been a very good one.

The product, a BenQ W1070 projector, arrived quickly and I'm really enjoying it. It's obvious the customer experience is important to this company and it shows, as I've had to deal with them on the phone a couple of times since I initially entered an incorrect expiration date on my credit card. Also, I received a follow up call from them to make sure that the transaction had gone well. I woul definitely deal with them again, as their prices seem cheaper, at least what I was shopping for, and the service was great. ...by:kenb1054, CO
Rating: Highly recommend Visual Apex! 10/7/2013
Purchasing from Visual Apex was pleasurable and worth all the time and money saved. I found their prices to be amongst the best if not the best. The customer service continued throughout the entire purchase of my video projector from start to setup. Their bundle package supplied me with everything necessary to get my theater room operational. I will most certainly recommend. ...by:Stankea, DE
Rating: Great service - peace of mind! 10/7/2013
This is the 2nd time I purchased a projector from Visual Apex. Fast (and free) delivery and quick follow-up emails by customer service showed they do care about their customers and the company's reputation. They also have the best prices for most of the home theater projectors comparing to other vendors. But what made me order from them again was their service and I'd like to buy with peace of mind. ...by:cliu_3, CT
Rating: Will buy from Visual Apex again 10/3/2013
This projector came at the right time. I was looking for a great unit at a good price and found this special on one of the forums. Hopped right over and the deal was still going on. The Epson 5010 is great and the shipping was reasonable for 2 day shipping. I will be back to shop again. ...by:Precise3, DE
Rating: Thank you Visual Apex 9/26/2013
We love our Portable Projector we purchased from Visual Apex. Our projector was shipped and to us quickly. We loved being able to purchase through amazon. I found Visual Apex to have a easy and informative website. The follow up and service information is very user friendly. ...by:bigmamaoffive, IN
Rating: One of the best online retailers I have ever used. 9/26/2013
A great company with great prices. They provide great after sell support and make sure you are happy with the purchase. One of the best online retailers I have ever used. ...by:sdime2000,
Rating: Great people, highly recommended. 9/25/2013
I first discovered Visual Apex seven years ago, when researching online my first home theater projector to purchase. Because of excellent--but not excessive--email marketing, Visual Apex maintained top-of-mind awareness, so I kept the vendor high on my list when looking for a replacement home theater projector. Their pricing is excellent, and they are an authorized reseller for major brands like Panasonic. It turns out that there are plenty of stories of people who could not get hundreds of dollars of rebates because they purchased from better known online vendors that were not authorized resellers, so this is more important than you may think. The projector and mounting hardware that I ordered arrived on time and in perfect, new condition. I received a follow up customer service email, just to confirm that I was satisfied, bearing a real person's name and email address. I also received a complimentary dust cover in a separate shipment a couple of weeks later, which was unexpected. Since I have my projector ceiling mounted, I won't even use the item, but it contributes to an overall first class experience that typifies this particular vendor, setting it apart from the typical online trade-off of price versus personal service. ...by:mdifanis, CO
Rating: Great people, highly recommended. 9/18/2013
My company was in the market for a medium format (10-12') diagonal projector/screen combo during a remodeling project. I found Visual Apex through the internet and was intrigued by the concept of an all-in-one purchase that included projector/screen/controls/remotes - everything but cabling. I called to ask a few questions which were answered by a real person with real knowledge. The equipment arrived on time and appropriately packaged. Several months later I got around to installing the equipment and my installer had a few questions. Once again, the technical group at Visual Apex had the answers. I am very happy with my purchase from Visual Apex and highly recommend them to anyone in the market. ...by:friskers2013, CA
Rating: Highly recommend Visual Apex! 9/11/2013
Charlotte, my salesperson, was very friendly and helpful in getting me the best possible deal on an Epson projector. Shipping and followup to keep me posted on the status of my order were all very timely and efficient. Most of all I appreciated the fact that I was obviously dealing with people who really wanted to please me with their excellent service. I have already recommended Visual Apex to a friend and he is planning to use them for his projector. ...by:truemaine, ME
Rating: Fozzie76 9/4/2013
Simply AMAZING customer service. After I placed my order they emailed me to ask if I had any questions, then they emailed me to let me know my order would ship, then they called me to let me know it shipped and to ask if I had any questions. About a week or so after the projector was delivered they emailed me again just to check up on me and see if I needed anything else.

Next time I need anything projector wise, I'll be going straight back to Visual Apex! ...by:, DE
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