Customer satisfaction before, during and after the sale is our top priority, so knowing that thousands of customers give us a 5-star review and that we're top-rated by the online opinion portals is a great source of pride.
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Ordered refurbished Epson projector for a great price. It arrived quickly. Machine works great - no problems at all. A set up DVD and dust cover were included as bonus items.
This seller had a good selection of refurbished projectors for the most competitive price I could find on the web.
Exceelent customer service.
Visual Apex gave me excellent customer service and helped me find the right product to fit my needs! They were very friendly, attentive, and knowledgeable. They worked with the supplier to get me a demo unit of the product so that I would be sure it suited my needs. And they ended up saving me nearly $1700 from the best pricing I was able to find elsewhere. I will use Visual Apex before I go to anyone else.
I am totally pleased with purchasing my projector, an Epson 5020, through Visual Apex. I had heard about their great customer service from an online chat board, and so I gave them a call when it came time to buy. Their sales representative was extremely knowledgeable, helpful and friendly on the phone in answering my questions. I really felt comfortable dealing with a firm that offered such professional, personalized advice and assistance......rather than that customarily available and offered through a retail giant. Ordering the unit ( which was priced fairly and competitively based on my online research comparing other resellers ) was a snap. I received very complete shipping / tracking information by email right after making the purchase. Shipping was prompt and arrival was in a timely fashion. I even received friendly follow-up contact from Visual Apex after the package arrived. I could not be happier with their total sales and service package. I would wholeheartedly recommend them.
Very pleased with Visual Apex
I am pleased with the order process, delivery, the product, and the follow-up.
Awesome experience with Visual Apex!
Awesome experience with Visual Apex! Love my product too. Timely delivery. They also followed up and are concerned that I am happy. Love them!
Highly recommend Visual Apex!
I looked around at various resellers but always ended up at Visual Apex. Their bundle with their fixed frame screen was just too good of a deal. Individually the projector could be found cheaper at other retailers, but the screen/mount/projector package to me was an easy choice. I'm a newbie to the projector scene and having all of the parts come in one package was the way to go.
While the projector shipped in the retail box (not in a enclosed nondescript box) it arrived fine as a signature was required. The screen seems to be a high quality screen with deep black velvet-like metal border with a black-backed white screen. (Perfect if you need to overscan your image slightly as it will not show up on the border) The ceiling mount is handy if I want to ceiling mount in the future. The 35ft hdmi cable is an awesome pack in. Finally, the WOW disc that they give you is also really helpful for optimizing your system. I learned a lot just by going through the steps on what to look for when setting up a system properly.
I am very satisfied with Visual Apex and would order from them again.
While visual apex did ask that I consider writing this review. I want to stress that this doesn't change my opinion of my purchase with them. I recommend doing so if you're in the market for an excellent projector package!
Couldn't be happier.
I found the company, Visual Apex, to be prompt and very responsive to my online order. The Epson LCD projector arrived in perfect condition and shipping was fast and delivery on time.
I do many large group presentations for educators around the country and was interested in a display device that was powerful, yet lightweight.
This projector fits the bill perfectly and I couldn't be happier with the device as well as the service provided by Visual Apex.
I purchased an Optoma HD25-LD projector package and one of the Visual Apex fixed screens (106in) and got the other goodies that came with it. It was at a great price and came within 3 days at normal shipping. Followup (service- what's that??!!) was outstanding. As my dad used to say, "Everything was great except the service ..... that was outstanding!" Thanks Visual Apex!
Prices that couldn't be beat.
Incredible Service and knowledge of the product / Great Pricing / They went out of their way to make sure I was completely satisfied. They have great packages that get you a projector and screen cable and mount at an incredible savings. Couldn't beat the service and price anywhere on the Internet.
Amaing customer service.
I loved working with this company , they were ultra friendly. The pre and post sale customer service has been amazing.