Customer satisfaction before, during and after the sale is our top priority, so knowing that thousands of customers give us a 5-star review and that we're top-rated by the online opinion portals is a great source of pride.
Want to find out more? Read customer testimonials and reviews and see what they are saying about us.
Visual Apex has my business.
Excellant service, order process fairly easy. Arrived on time and I appreciated the follow up to make sure it was received and that it was in good condition. And the fact that they called to make sure we were pleased with the product, put them over the edge for me. I'll make sure to tell my friends about Visual Apex.They have my business.
I purchased the Epson 3010 3D projector from Visual Apex after an extensive search of the internet, first, to decide on the projector to purchase and, second, to decide on where to buy it from. After deciding on the 3010 from a wide field, using Visual Apex as one of my sources, I turned my attention to where to buy. I searched local AV outlets, on-line auction and electronic sites. I was looking for the best deal and a vender with excellent customer service. I found the best deal at Visual Apex, (~$100 less than everywhere else plus I didn’t have to pay tax), and their on-line feedback was matched by few, if any. I put my order in. I am in So. Cal and they are in Seattle, so shipping shouldn't take very long, but it came in 2 days! That means they processed my order the same day I placed it. They’ve been very good at offering technical assistance and communicate great via e-mail. I highly recommend Visual Apex and will be a customer as long as they deliver at these levels.
Thank you Visual Apex!
Product price was low, product arrived on schedule, and worked perfectly out of the box. Merchant was very helpful on the few questions I did have.
Great customer service!
Ships immediately and visual Apex will follow up to confirm that it was received and without flaws.
Will buy from VA again!
Placing the order was a breeze. The box arrived undamaged a day before the estimated time. Their followup customer service is pretty good. I would not hesitate to order any other product from Visual Apex.
5-stars - thank you!
I got the best price I could find, Good shipping rates, and recieved my purchase two days sooner than promised.
I had a great experience ordering from Visual Apex and they had the best price. Definitely order from them again in the future.
Great company and great customer service.
I called and talked with a customer service rep about the products. They helped me select the right unit and screen. I called back the next day to order. Order arrived on time with no issues. Boxes were not scratched. The projector was in a couple of boxes to make sure it was not damaged. They have since called a couple of times to check on my installation to ensure I did not need any assistant. They are familiar with the products they offer and know which works best for each situation. Great company and great customer service.
I purchased an Optoma TX551 project from VisualApex.com. It was linked from this website, which worked out well since I read reviews and compared quite a few projectors before settling on this one. The order process was simple, the website was easy to navigate, the prices were good, and the customer services was great. I appreciate a company that sends you tracking info rapidly, and then sends a personalized email to make sure everything arrived satisfactorily as Visual Apex did for me.