Customer satisfaction before, during and after the sale is our top priority, so knowing that thousands of customers give us a 5-star review and that we're top-rated by the online opinion portals is a great source of pride.
Want to find out more? Read customer testimonials and reviews and see what they are saying about us.
Rating:
Exceptional service.
2/11/2012
The products and service this company provides is exceptional. The whole process was a great experience. Plus what I've learned in forums is priceless in saving time and money Great Job !!!
...by:louieg, CA
Rating:
Great customer service and product.
2/11/2012
Great customer service and product. We had no issues with shipping or installation and the price was great!
...by:bafrederiksen, CA
I ordered an Epson 6500ub from Visual Apex at a very good price. The projector arrived very quickly and in excellent condition. My experience was very positive, and I'm glad that I chose Visual Apex for my purchase.
...by:jeff.mestayer, CA
In this day and age, price of the product is usually the most important consideration when making a large purchase. Well, I lucked out when I found the Epson 8700UB and Visual Apex. Not only did I get an exceptional projector for an extraordinary price (lowest price I could find online), but I discovered an online merchant that actually cares about the customer! Visiual Apex followed-up with me on more than one occasion just to make sure I was satisfied with my purchase. I recommend Visual Apex and the Epson 8700UB 100%!
...by:brent, CA
In this day and age, price of the product is usually the most important consideration when making a large purchase. Well, I lucked out when I found the Epson 8700UB and Visual Apex. Not only did I get an exceptional projector for an extraordinary price (lowest price I could find online), but I discovered an online merchant that actually cares about the customer! Visiual Apex followed-up with me on more than one occasion just to make sure I was satisfied with my purchase. I recommend Visual Apex and the Epson 8700UB 100%!
...by:brent,
Very pleased with the purchase of my Epson 8700 at Visual Apex. Was steered away from pricier projector by Ken, whose knowledgeable advice was invaluable. Fair price and fast dependable service. The package came in just perfect. Highly recommended. Already enjoying it.
...by:hburgos,
This is my second projector from Visual Apex (VA). First was the PTAE1000U and now the PTAE7000. The first time I was nervous about using the web for such an expensive and "fragile" purchase but I have no concerns anymore. These guys have very "genuine" people who work in sales and in Customer Service. They talk to you like a human, dont just recite policy, and have advocated for me like a family member would (my first projector had some warranty issues a year after I had it and these guys helped me work with the company (Panasonic). If the price is the same somewhere else (or even a little less) go here...you will have an ally who will support you for a long time to come.
...by:triumph1984,
I purchased an Epson 8350 on cyber Monday which was a replacement for a Sanyo projector that I purchased from them several years ago. I have been fortunate to have never had a service issue with the equipment nor my orders from Visual Apex. In both cases, the order was filled expeditiously, shipped on time and arrived in good condition.
...by:rshapard41,
Rating:
Website was easy to use.
12/25/2011
Since the theater package came in several shipments, sould have paid cafeful attention to the supplemental data on the invoice. After an e-mail from VA highlighting the info, had no problems tracking the shipments. All the equipment arrived in good condition and already set-up/working w/o any problems. The web site is easy to use and even phoned once for additional information; the convesation went very well. This was my first experience with VA, and was very successful.
...by:shuplinkov,
Rating:
Fast reliable service.
12/21/2011
Fast reliable service. I got a great deal (black friday). Customer service followed-up with me a couple of weeks later to make sure everything was OK.
...by:thedudesayscoolit,
