Customer satisfaction before, during and after the sale is our top priority, so knowing that thousands of customers give us a 5-star review and that we're top-rated by the online opinion portals is a great source of pride.
Want to find out more? Read customer testimonials and reviews and see what they are saying about us.
Excellent experience, great vendor, fantastic product. Epson 8700UB works amazingly. Gaming, movies, TV, sports all look fantastic w/ the available color modes etc. Thank you Visual Apex....
Best prices and service.
Excelelnt outfit. LOWEST prices and excellent service. What more could one want?
I purchased the Panasonic PT-AE7000U Projector from Visual Apex and i was very pleased with their price of the product and loved the fact they have the chat options so i was able to ask them questions with out calling and waiting. They were really helpful and were able to customize my order with exactly what i wanted with the price no one else was offering. I like to deal with small companies some times cause they take care of the customers and Visual Apex is also offering free support for the product i purchased and i was impressed with that. i will definitively shop with them again in future and would recommend them for there great prices and service.
Wonderful experience...safe, yet simple web ordering....amazingly easy to install and use the product...great customer service and tutorial videos of the products...very pleased!
One of the BEST companies I've ever dealt with.
I purchased my 3rd projector in 5 years from Visual Apex, and wanted to absolutely commend Visual Apex Team on the quality of service and AMAZING customer support! Plenty of people find time to bother people in various businesses due to lack of service and the inverse is hardly ever true. Therefore, I wanted to take the time to make sure people up the chain in Visual Apex KNOW that your people and philosophies are hard to find in this day and age of corporate bottom line!!!!! You guys are the BEST! I got my projector in 1 day from Seattle to New York and was FLOORED by your customer support teams ability to make my daughter’s birthday party go off without a hitch!!!! By far one of the BEST companies I have ever dealt with. You have a life-long customer in me …HATS OFF TO EVERYONE AT VISUAL APEX!!!!!!!!!!
Website was easy to use.
Website was easy to use, easily found what I wanted. Price was great, purchased a package. Shipping was easy and arrived on the date promised. I would definitly recommend Visualapex to my friends and family. I will use them again.
Visual Apex is highly recommended.
Visual Apex was quick to ship my projector and followed up with a personal email instead of a form letter. I really appreciate the personal touch that all too often is not present when making transactions online. Based on my experience with this company so far, I would recommend that people check them out.
Don't hesitate to buy from VA
I'd done a ton of research on projectors, when I finally took the plunge to buy I started to research merchants. I found most of the people I talked to said that Visual Apex was a very good choice. After purchasing my Epson 8700UB projector I was very happy I did so with Visual Apex. First it was $200 cheaper than any other place I could find and I was anxious to get my projector fast so I chose and paid for 1 day shipping. I got an e-mail from a rep in order management named April. She informed me that because I lived close to one of their warehouses, I actually only needed ground shipping to get my item the next day and was re-funded the shipping costs! They didn't need to do that, I would have never known and they could have pocketed the profit. This IS NOT one of those places where you purchase something at a discount and they hold your order trying to sell you a bunch of add on crap either. Ordered my Epson 8700UB and had it 18 hours later! Don't hesitate to use them!
Exactly the service you look for online.
This is the best money I've spent in a decade. My whole family LOVES the HD projector we got from Visual Apex, and the service was the very best. My order shipped same day as the order, and I tracked it right to the loading dock where I work. I made a call to Visual Apex's customer service on the day I ordered and got perfect, polite info. I will absolutely be ordering from them again. This is exactly the service you look for when you order online.
EXCELLENT customer service!
I will be honest, we were skeptical about placing a big order online and not sure if the customer reviews were "real". But we went ahead and placed the order, fingers crossed. Well, Visual Apex IS all that and a cup of tea! EXCELLENT customer service! Our 35 ft HDMI cord arrived damaged, and with just an email they sent us a new one! Follow up phone calls to make sure all is well really did come! Would recommend them hands down without even hesitating! Their prices can't be beat for top of the line products! If we ever needed to outfit a media room again, Visual Apex is exactly where we would go!!!