Customer satisfaction before, during and after the sale is our top priority, so knowing that thousands of customers give us a 5-star review and that we're top-rated by the online opinion portals is a great source of pride.
Want to find out more? Read customer testimonials and reviews and see what they are saying about us.
excellent prompt courteous service, highly recommended, bought the last 2 projectors through them
...by:Steven Weiser , ND
I recently purchased a Mitsubishi HC4000 projector from Visual Apex. Their handling of my order was expeditious and my projector arrived as promised in timely fashion. I wouldn't hesitate to recommend Visual Apex.
...by:Richard deSousa, CA
Good customer service
Glad I chose Visual Apex.
I ordered an Epson 6500ub from Visual Apex at a very good price. The projector arrived very quickly and in excellent condition. My experience was very positive, and I'm glad that I chose Visual Apex for my purchase.
Exceptional products and service.
The products and service this company provides is exceptional. The whole process was a great experience. Plus what I've learned in forums is priceless in saving time and money
I bought an Epson 8350 from Visual Apex and I am very happy with the projector. Delivery was prompt and it arrived in excellent condition. Everything works perfectly so I have had no need for customer service although I appreciated Visual Apex followed up with an e-mail and a phone call after my purchase to see if I was happy with the projector. Very competitive price too.
Thank you Visual Apex!
Visual Apex gave us great service and a great product. We had no issues with shipping or installation and paid half the price for the projector in comparison to the one we were replacing. Thanks Visual Apex.
I purchased an Epson 5010 projector and accessories from Visual Apex in December 2011. The equipment arrived in excellent condition as per the special shipping instructions arranged with Mari Michael. Communication was excellent throughout the entire process. The online information, including manuals, VA videos, and reviews, were very helpful in getting me up to speed. Installation went without a hitch (replaced an existing DLP projector) and I am thoroughly enjoying the system. Visual Apex proved to be the right vendor to meet all my home theater projector needs. Their website was easy to navigate and products easy to find. The order and payment process, including the option to use my Amazon payment method, was great. It made the whole feeling more comfortable to buy from an online vendor for the first time. I am very happy I chose to work with you.
A merchant that actually cares about the customer!
In this day and age, price of a product is usually the most important consideration when making a large purchase. Well, I lucked out when I found the Epson 8700ub and Visual Apex. Because not only did I get an exceptional projector for extraordinary price (lowest price I could find online), but I discovered an online merchant that actually cares about the customer! Visiual Apex followed-up with me on more than one occasion just to make sure I was satisfied with my purchase. I recommend Visual Apex and the Epson 8700ub 100%!
...by:Brent S., IN
I purchased Epson 3D Powerlite Home Cinema 5010 for our home theatre room. I needed to get the equipement quickly as I wanted it in place for Holiday company and, of course, I waited until the last minute to purchase. Visual Apex was extremely helpful. I received my ordern confirmation and projected delivery dates and called them to make sure the items would deliver when they projected. They were extremely responsive. In the case of 3D glasses I ordered, they were on back order and they assured me that they would be available by the time I needed them. They called me back on the day they came into their warehouse to let me know that had been received as expected and would be shipped out to me that night. I could not have been more pleased with this level of customer service. After the holidays, I got another call from them to see if I had had any problem installing or using the equipment. Who does that these days?! I was both floored and pleased. Thank you Visual Apex!
...by:Michael T., VA