Customer satisfaction before, during and after the sale is our top priority, so knowing that thousands of customers give us a 5-star review and that we're top-rated by the online opinion portals is a great source of pride.
Want to find out more? Read customer testimonials and reviews and see what they are saying about us.
Rating:
Very positive experience.
6/13/2011
I purchased an expensive projector from this company because their price was lower than Amazon.com. From the start it was a very positive experience. The website was very user friendly, and the subsequent ordering process was simple. I received my merchandise by mail earlier than expected, great considering the shipping was free on a special sale basis. I have been contacted several times to insure all went well. They also offered customer assistance, if needed. I would definitely return to this merchant for additional products and services.
...by:Gordon B. James, UT
I recently made my second purchase from Visual Apex. I was previously in need of a screen for a business and Visual Apex was there to help me out. It was a flawless transaction and quick ship. As a matter of fact, the screen that was sent to me with a broken mounting ear. When I called to ask for replacement, they got it to me no questions asked within 1 day. Awesome Service!!! This type of service is what lead me back to Visual Apex for my newest purchase of my Epson 8350 Projector for my home theater. This has a much better and brighter picture than my previous (DLP BENQ) projector that I bought elsewhere before I was aware of V.A. and they failed in service comparison. I talked with a V.A. salesman over the phone and he guided me through what he thought I would need to replace what I had previously, within a price range I could afford. I give the Visual APex Sales Team, Service and follow up an A+... Will be back for any future needs. Thank you,
Danny
...by:Danny, CA
Ordered an Epson - Home Cinema 8350 for my home theater, and it arrived flawlessly, and on schedule!! Followup by Visual Apex to ensure customer satisfaction was unique in today's world. A few months later, our church was looking for a new projector, and we purchased the BenQ - SP890 from them again. Great customer service really does still exist –and it’s online!
...by:James A. Forsman, MD
I purchased an Epson 1775W projector from Visual Apex.
About a year previous to this purchase, I needed a projector on an overnight basis. Although they did not have the one I needed in stock, I remembered their professionalism and courtesy.
So much so that, a year later, when I needed to order a projector for my church, I still remembered them and ordered from Visual Apex.
The service was professional and the delivery very prompt.
...by:Calvin, OR
Rating:
Highly recommend Visual Apex.
5/26/2011
In the process of needing to replace a projector, my communications with Visual Apex has been wonderful. It is apparent that they are eager to serve, before and after the sale.
...by:MichaelC, IA
