Customer satisfaction before, during and after the sale is our top priority, so knowing that thousands of customers give us a 5-star review and that we're top-rated by the online opinion portals is a great source of pride.
Want to find out more? Read on for customer testimonials and reviews to see what people are saying about us.
On March 2, 2015 we ordered two Epson PowerLite Home Cinema 8350 Projectors. The order process went very well and I was very impressed that we received them in two days (Washington to Florida).
...by:Larry Martin, FL
Highly recommend Visual Apex!
Visual Apex had a well designed website that enabled me to research and compare different products from multiple vendors. Once I decided and placed my order I received exactly what I wanted and in excellent condition. I would recommend them to anyone.
...by:John Jones, LA
Awesome customer service, order was shipped within hours of being placed. Everything was as promised. Fedex 2day shipping became a problem due to weather, not Visual Apex's fault however they refunded the additional money paid for expedited shipping of items. Follow up tech support was awesome, my call was answered in just a few minutes and the tech walked me thru my setup issues on the Epson 5030UB.
...by:WIlliam Siers, GA
Pre-sale phone support was efficient, courteous, and accurate. Order processing was swift. Shipping and delivery were very fast - as promised. Optoma HD26 projector was well-packed and works as described. No need to use the generous Visual Apex 30-day return policy, but felt good it was available. I'd say that's pretty darned good so far.
...by:Jack Petit, CA
Everything was great and as advertised!
Everything was great and as advertised! Very satisfied!
...by:Scott Nelson, TX
Incredibly fast shipping, and the best price.
Incredibly fast shipping, and the best price I could find. What more can you ask for?
These folks are awesome. I have purchased two projectors from Visual Apex, with the last being the Epson PowerLite Home Cinema 8350. They are very helpful and friendly as well as knowledgeable. The throw calculator on their site is very helpful in determining which projector will work for your space. Shipping was very fast both times. Look forward to buying from them again when time for another upgrade.
...by:Kent Johnson, MT
Site was easy to navigate.
No problems with shipping. Site was easy to navigate. The Distance Calculator was useful, although I would like to see Lens Shift data be included to make it a truly one-touch tool for set-up evaluation. I also used the Compare Projector feature on the Projector Central site to compare what the sales person recommended and what I liked. The "Compare" feature on Visual Apex is not as detailed
Visual Apex had the best price on the Refurbished Epson 5030 projector. Projector looks like it is brand new and has performed flawlessly. Visual Apex even followed up with me afterwards to make sure I was happy with my purchase.
I could not be more impressed with Visual Apex for the purchase of an Epson 3020 projector, from product quality to the free projector mount and $125 gift card that was sent automatically. I would highly recommend this company for the best price and service available. We are delighted with our purchase!
...by:Julie Edwards, TX