Customer satisfaction before, during and after the sale is our top priority, so knowing that thousands of customers give us a 5-star review and that we're top-rated by the online opinion portals is a great source of pride.
Want to find out more? Read customer testimonials and reviews and see what they are saying about us.
Recommend Visual Apex.
Easy worry-less transaction and the best deal for the Optoma projector I could find. My $800+ projector was delivered on time and worked right out of the box. No issues whatsoever. I had some minor interactions over the phone with customer service: the person I spoke to was polite and was able to resolve my credit card issue promptly. I would recommend this merchant to others.
Great customer service!
I purchased the epson 8100R projector and Visual Apex 120" motorized screen at the end of May. I had questions on the screen and they were helpful with the questions and aided in my final decision on the screen. I was impressed with the Customer Service as they followed up while my order was in transit, shortly after it arrived and then again one month later at the end of June to assure everything was as expected. I have had this system for almost three months and am very impressed as we use it for watching movies and PS3 games. Visual Apex had the best prices and it was good to see outstanding follow-up and Customer Service during and after delivery.
Visual Apex is a class A company.
I purchased the Epson 8350 package,wich included the motorized screen and other accessories.The price was the best on the Internet and the service was top notch,not to mention the super fast delivery! I have also gotten a follow up E-mail and a phone call asking if everything was OK or if I needed any assistance in setting it up! You can buy from Visual Apex with complete confidence! Class A company.
Purchased the Epson 8350 package. Came with projector, electric motor screen and accessories(IR repeater, calibation disc, universal mount and extra remote). The service that came along with the purchase was HUGE! The person I talked to was very knowledgable about the products I bought and how to best use them in the room I had setup. Also got a follow up email/call seeing if I had any trouble and needed any support help. They even have videos on their website showing proper mounting help for the screen. Because of their service and great prices I WILL be using them again and would reccomend them to anyone who has a home theater need! [View the 8350 home theater package]
Excellent quality, price and service.
Visual Apex provided excellent quality, price, & service in my purchase of a new projector. I will use them again & highly recommend you do too.
I recently incorporated a theater in my home. Before starting my project, I spent some time researching products that may be required. When I searched projector packages, I found the Visual Apex site. I was pleasantly suprise to find every-thing that I needed in one place. They had a wealth of information about the products. I purchased the Epson 8350 home cinema projector and screen. I received the packages in a very short period of time,inatillation instructions where clear,and the picture is awesome. I highly recommend this system. [Home Theater 8350 projector packages]
We ordered a moviemate 85HD through Visual Apex and not only are we pleased with the moviemate, the service was excellant. Phone call follow up to make sure the product was received and in good condition. When you order electronic equipment on line, it's nice to know someone cares about the product they sold and that your satisfied with their service. That's going a step further and I appreciate it. They have my business and I won't hesitate to tell people about them.
...by:Linda Trask, NH
Best service, price on the internet.
I purchased an Epson 5100 projector, projector mounting bracket, and Elite Screen. Visual Apex's pricing, customer experience, and shipping are the best on the internet. I especially admired the Elite Screen material and construction. Thanks