Customer satisfaction before, during and after the sale is our top priority, so knowing that thousands of customers give us a 5-star review and that we're top-rated by the online opinion portals is a great source of pride.
Want to find out more? Read customer testimonials and reviews and see what they are saying about us.
I look forward to doing business with VA again.
I recently purchased a video wall system for my company, consisting of four NEC 55 inch borderless LCD screens, and a Peerless portable wall cart. The customer service that Visual Apex provided was, bar none, the best I have ever experienced with any company, anywhere, online or bricks and mortar. From my initial inquiry online, through many queries regarding models, specs and possibilities, to the final purchase and delivery, their staff was helpful, knowledgeable, prompt, and courteous. I look forward to working with Visual Apex the next time I require new video hardware.
I purchased the Epson PowerLite Home Cinema 5020UB from Visual Apex was very impressed. I usually make big purchases online. I believe in seeing the person who I am gonna hand over a couple of thousand of dollars to, however Visual Apex answered all my questions and made me feel at ease of making my purchase. They shipped the projector and it was in my hands when they stated it would be. The nice personal touch is how they contact you following your purchase to make sure everything is going ok. I will make future purchases and recommend Visual Apex. They actually know how to handle customers.
purchased a factory-refurbished projector (Epson Powerlite 8100) from visual apex. they had the best price i could find. everything went smooth and the unit has been working great so far. appreciated the option to pay via amazon marketplace. recommended merchant.
Great screen + projector package!
Great experience with Visual Apex. This was my first projector and I took my time researching prices and where to order. I was very pleased with the combo package I purchased (Panasonic PT-AR100U and a 120" Visual Apex screen and accessories). The price was competitive, shipping was very fast and I had my order within 3 days or so.
I had been considering higher priced screens but am very pleasantly surprised by the Visual Apex 120" screen. Assembly was relatively painless and the image quality on the screen is fantastic.
Follow-up customer service has been stellar. Visual Apex has contacted me on several occasions to follow up and make sure that I got everything in my order, that everything was working well and to see if I had any further questions on operation of the equipment. I've been very impressed with their commitment to customer service, even after they have made the sale.
Highly recommend Visual Apex.
good technical evaluation and match.
good pricing and customer service.
I would recommend Visual Apex for your AV needs!!!