Customer satisfaction before, during and after the sale is our top priority, so knowing that thousands of customers give us a 5-star review and that we're top-rated by the online opinion portals is a great source of pride.
Want to find out more? Read customer testimonials and reviews and see what they are saying about us.
I purchased the Epson 3010 3D projector from Visual Apex after an extensive search of the internet, first, to decide on the projector to purchase and, second, to decide on where to buy it from. After deciding on the 3010 from a wide field, using Visual Apex as one of my sources, I turned my attention to where to buy. I searched local AV outlets, on-line auction and electronic sites. I wasn't only looking for the best deal, but I wanted someone that would stand behind the purchase with excellent customer service as well. Not only did I find the best deal at Visual Apex, about $100 less than everywhere else (plus I didn’t have to pay tax-bonus), but their on-line feedback was matched by few, if any. I put my order in and it came in only 2 days. I am in So. Cal and they are in Seattle, so shipping shouldn't take very long, but two days? That means they processed my order the same day I placed it. Excellent! They have been very good at offering technical assistance and communicate wonderfully via e-mail. I highly recommend Visual Apex and will be a customer as long as they deliver at these levels.
Epson 5010 projector. Projector arrived on time. Setup was easy, and no adjustments were required for a truly superb picture, both HD and 3D. Visual Apex, the vendor, has provided great follow-up to make sure everything was perfect with my purchase. I definitely would recommend this vendor and will use them for future purchases.
I am extremely pleased to have worked with Visual Apex to garner my beautiful Epson 8700. VA gave me an amazing deal (after three months of research) on a package that included a fantastic 120" fixed frame screen, ceiling mount, 30' hdmi cable, and even three Blu-Rays. The whole package was delivered even before I had a chance to properly finish setting up our family room--now the home theater. Here's a friendly tip: if you are interested in having your home theater professionally mounted then consider hiring a local handyman (no more than $225) and stay away from big box companies like Best Buy (<$600!). I love, love my home theater and appreciate companies, like Visual Apex, that are friendly, price-appropriate, and speedy deliverers.
Great customer service!
Visual Apex sent the projector right away and immediately contacted me to confirm that all was well. I was also provided support contact information, many suppliers wash their hands of their customers once the item has been received.
Very pleased with price and service.
I purchased a epson projector and was very pleased with the price, service of apex. several days after recieving my order i recieved a call from from visual apex . they were so friendly and wanted to make sure i was happy with my product.
Really great experience.
I ordred the EPSON PLHC8100-R and it arrived right away without a hitch. works great. and couldn't be more pleased with my purchase!
really satisfied on all fronts. Visual Apex is a great place to order from because you never get the sense that they're pushing you to purchase anything out of your range or anything beyond exactly what you're looking for.
really great experience all the way around.
...by:monihan monihan, NY
I purchased a package deal from Visual Apex. Everything arrived just as explained. After opening up everything and doing the installation myself, I am very impressed with the quality of product I have received. The screen frame is very well made and covered in black felt for a professional looking finish. The screen was easy to attach to the frame with no wrinkles whatsoever. My package included the HDMI cable, projector mount, screen, frame and the projector. I chose the Panasonic projector. My cable company sent out someone to install the new cable box and he stated that was the clearest projector picture he has ever seen. You can't beat the quality and price. I have a very affordable setup (less than $1700)that looks like I spent 5K or more. Best addition to my new home yet!
I purchased an Epson 8350 projector package from Visual Apex. Thier web site was very informative and helpful in the design and setup of my home theatre. Once decided on the products, I couldn't find another source that I felt I could trust for the same price. The service and follow through were exceptional. I would recomend Visual Apex to anyone who is in the market for a home theatre.
I recently purchased (had it almost 3 weeks now) a projector package The BenQ W7000 with 120" screen and other extras. The screen was easy to assemble and the projector was as easy to calibrate with the disc (provide in the package). I am quite happy with the system. The company also did an email followup and I received a call as followup to that. Which is impressive for an internet company which usually hire a company to do a customer survey. If you are looking for a company with great customer service try these folks at Visual Apex.
...by:J. Norton, VA
I purchased a Panasonic PT-AR100U, an Abtus projector mount and a 120" Elite R120WH1-A1080P 6X9 Acoustic Screen. They have great pricing and outstanding customer service, they were in contact with me all during the order process to insure I had the parts needed to get the theater running. Definitely the first place to go for your theater needs.