Customer satisfaction before, during and after the sale is our top priority, so knowing that thousands of customers give us a 5-star review and that we're top-rated by the online opinion portals is a great source of pride.
Want to find out more? Read customer testimonials and reviews and see what they are saying about us.
Great, prompt, courteous service. I bought a reconditioned Epson 8500 projector on good recommendation from members of the AVS Forum site, who all spoke highly of Visual Apex's site and service. The projector arrived quickly and was exactly as described. Fantastic picture, works like new - I am very happy. Great service before and after the sale, with helpful knowledgeable advice to help me choose the projector, and then a followup call to check all was good (which it was). I will be recommending them to friends!
I decided to purchase an Epson 5020UB from VisualApex and I am glad I did. Ordering and shipping was fast and easy.
What impresses me most is their after sales service. Even though I didn't have any problem setting up the new projector, VisualApex contacted me to ask if I was satisfied with the purchase and gave me a number to call should I encounter any problem. I would definitely recommend them to my families and friends!
I had been looking at a refurbished Epson 8500UB projector on the Epson website, but before I had placed my order, they raised their price by $100. So, I looked for other sellers and found Visual Apex. Their price was lower and they also had free shipping, so I placed my order. The order was shipped quickly and arrived undamaged. They also included a free 25' HDMI cable and a calibration disk, which I wasn't expecting, so I was pleasantly surprised with that. And they contacted me after the sale to see if I had any questions regarding my projector. I have been very pleased with my purchase from Visual Apex and wouldn't hesitate to recommend them to friends.
Great company and great customer service.
I have purchased two projectors from Visual Apex and they have been excellent to deal with. They ship the product fast and in great condition. Their customer service is great and willing to help with any issues or concerns.
Would definitely buy from Visual Apex again.
I ordered a Panasonic projector from Visual Apex because they had the best price. The service was fast and I had no problems with my order. I would definitely order from them again in the future.
I purchased an Optoma TX551 project from VisualApex.com. It was linked from this website, which worked out well since I read reviews and compared quite a few projectors before settling on this one. The order process was simple, the website was easy to navigate, the prices were good, and the customer services was great. I appreciate a company that sends you tracking info rapidly, and then sends a personalized email to make sure everything arrived satisfactorily as Visual Apex did for me.
Great experience overall.
Best Price and FREE shipping coud not beat it!!
Just installed an Epson 3010 and 135" VApex screen purchased from VA. Their customer service was excellent throughout the process. I am not real sure about their technical knowledge as I knew exactly what I wanted prior to speaking with them. I purchased from them because they were simply the best price and it turned out to be a good decision. There were a few issues with the products but VA went above and beyond my expectations to resolve all issues. I am a very satisfied customer.