Customer satisfaction before, during and after the sale is our top priority, so knowing that thousands of customers give us a 5-star review and that we're top-rated by the online opinion portals is a great source of pride.
Want to find out more? Read customer testimonials and reviews and see what they are saying about us.
What can be said about Visual Apex? They are amazing!!!! From price to selection, they are your one stop for all your projector needs. I purchased the Epson 5010 package with 120 inch screen. Everything from order to delivery went smooth and fast. I am happy I took this journey with Visual Apex. When those boxes arrive it's hard not to smile. Visual Apex gives you everything you need to get your theater up and running in the package deals. This is one company that honestly cares about their customers! They will and do follow up after the fact. To me, this is a must with such a big online purchase. I can honestly say, Buy with confidence when it comes to Visual Apex!!! This has been one of the most relaxed and fun buying experiences I've had in a long time. Thank You Visual Apex for such amazing customer service and pride in all that you do!!!
Very pleased with Visual Apex
I did my research and decided to buy the most appropriate projector for my needs. Next was the vendor choice for this item. I found out that the Visual Apex was one of the options as their price was the lowest. I didn't know about Visual Apex but ordered anyway from this online vendor as I have now become comfortable in ordering online. I was extremely impressed with the service of this vendor. The product was sent in the original form and fully met the approval of my critical eye. It was fully functional as expected. Most surprising was the speed with which it was dispatched from the Visual Apex. Actually it arrived before I expected it and even before receiving an intimation from Fed Ex. In fact, I missed to receive it on the first Fed Ex delivery attempt. But I got it the next day in ship shape. All along Visual Apex kept me abreast with the processing details and everything was as they had communicated to me. Any one out there interested in buying from Visual Apex should do so without hesitation as they will be pleased with their choice of this vendor, as I was.
Visual Apex is a top notch vendor.
Bought a Projector screen setup from Visual Apex last month. Couldn't be happier with the level of customer service I received. Being new to the projector market I didn't know a few technical things about screen grain and installation. The Technical Support at Visual Apex was top notch and made my projector and screen selection a breeze. After my order was placed I got tracking information and my order arrived well packed. Installation was very easy thanks to the helpful tutorial videos on visual Apex's site. I was also e-mailed by Visual Apex to make sure everything went well. Visual Apex is a top notch vendor.
Great company to order from! Great prices! I got my BenQ W1070 for $300 cheaper than other projector sites! Plus a free HDMI cable and dust cover! Best deal I could find and an easy to browse website. I will defenitly tell others to shop here!
Thanks Visual Apex!
Great company amazing products and customer service they answerd all my questions and helped me choose the right set up for my home theater I would defentaly use visual apex again there prices are great and the products are of the best quality. Thanks again
Great company do work with.
Visual Apex is an excellent merchant when it comes to selling front projectors, screens, etc. When purchasing these types of items online a reputable retailer is a must. They sent my new A/V equipment promptly and everything was received in excellent and working condition. I chose Visual Apex because of previous good experiences before with purchasing A/V merchandise from them. This experience did not change my opinion, I will continue to purchase from Visual Apex in the future. I feel very confident that if I have any issues (current or future orders) that I will be taken care of in a prompt manner. Visual Apex contains the human factor so lacking in the large corporate arenas.
Good price, no problems
talked with VA on the phone a couple times before the order, very good staff. Very quick mailing. very good price
I would highly recommend this company.
My experience with Visual Apex was more than I could have ever expected. When I called with questions, I spoke to a knowledgeable human. Shipping was very prompt and free. They included several items (ceiling mount, cable cover, calibration disc) that were not mentioned at the time of the sale. They called so see if I had any questions once the projector was received. I have no financial or family relationship with Visual Apex, just happened to find them doing a Google search online. I would highly recommend this company.
Ordered a Epson 5010 projector from Visual Apex after reading reviews of projectors. I usually order most items from Amazon, however Visual Apex's pricing beat anything Amazon offered.I had a very nice experience with them. Order was promptly filled and arrived in a timely manner. They followed up with me to make sure that I was satisfied with my order and if there were any problems. I will deffinetly use them in the future.
Prior to the superbowl we had a bulb burn out in our prior HD theater projector. We had a decision point of replacing bulb or buying new projector. After researching we found the Epson 3020 3D 1080p with a great price at Visual Apex. It was delivered fast and had excellent customer service even *after* the purchase to see if I was happy.
I'm thrilled with both Visual Apex and the Epson 3020. We did watch the superbowl on it and also multiple 3D movies. BTW, active 3D at 1080p on a +90" screen is way better than the theater. Thank goodness I went with Visual Apex because my prior ceiling mount didn't fit the new projector but VA automatically provided a mount in my shipment for free!