Customer satisfaction before, during and after the sale is our top priority, so knowing that thousands of customers give us a 5-star review and that we're top-rated by the online opinion portals is a great source of pride.
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Good price, no problems
talked with VA on the phone a couple times before the order, very good staff. Very quick mailing. very good price
I would highly recommend this company.
My experience with Visual Apex was more than I could have ever expected. When I called with questions, I spoke to a knowledgeable human. Shipping was very prompt and free. They included several items (ceiling mount, cable cover, calibration disc) that were not mentioned at the time of the sale. They called so see if I had any questions once the projector was received. I have no financial or family relationship with Visual Apex, just happened to find them doing a Google search online. I would highly recommend this company.
Ordered a Epson 5010 projector from Visual Apex after reading reviews of projectors. I usually order most items from Amazon, however Visual Apex's pricing beat anything Amazon offered.I had a very nice experience with them. Order was promptly filled and arrived in a timely manner. They followed up with me to make sure that I was satisfied with my order and if there were any problems. I will deffinetly use them in the future.
Prior to the superbowl we had a bulb burn out in our prior HD theater projector. We had a decision point of replacing bulb or buying new projector. After researching we found the Epson 3020 3D 1080p with a great price at Visual Apex. It was delivered fast and had excellent customer service even *after* the purchase to see if I was happy.
I'm thrilled with both Visual Apex and the Epson 3020. We did watch the superbowl on it and also multiple 3D movies. BTW, active 3D at 1080p on a +90" screen is way better than the theater. Thank goodness I went with Visual Apex because my prior ceiling mount didn't fit the new projector but VA automatically provided a mount in my shipment for free!
I would highly recommend this company.
My purchase arrive very quick , a few days and everything was packed well and I was able to install it myself with the well written instructions. I would recommend visual ape. To anyone looking to buy a projector and the price beat everyone else
Extremely pleased with VA's customer service!
I found Visual Apex via a Google Shopping search and decided to give them a shot because of the great price on a projector that I wanted. I ordered online, received my product quickly with free two day shipping, and they also added cables, a cover and a calibration DVD at no cost. They also provided prompt information on my order and tracking, as well as followed up after the sale. Needless to say, I am extremely pleased with their customer service and would use them again for sure.
Epsom Home Cinema 3020 - Can’t say enough about the good service received from the folks at Visual Apex
This came with free 2nd day shipping free mount and free Disney Wow dvd for setup
Received email confirmation order numbers same day along with tracking numbers
Extremely happy with Visual Apex.
Extremely helpful staff. I place my order over the phone and talked to a very courteous rep. My order was delivered within 7 days in 3 shipments. Installation was easy and the products works great. Im extremely happy with Visual Apex and their products.
Will do businees with Visual Apex again.
Very good experience. Great price on the projector. Fast shipping. Will do business again.
Visual Apex was a very pleasant experience.
I would highly recommend Visual Apex to anyone in the market for Home Theater equipment. The reason for this was the exceptional customer service. I am a novice in this space and had a lot of questions about the type of projector and screen I needed. Fortunately, Alice Anderson answered my call. Not only was she very knowledgeable about the various products, she was also friendly and fun to work with.
I ended up ordering one of their packaged options that included a projector, screen, mount, remote, IR extender, and a few other things. All arrived in good shape as expected. Assembly of the screen was a breeze and the Epson 5010 projector is much better than my previous Optima HD20. The bundled pricing was a great deal as well.
I am picky when it comes to dealing with vendors/retailers and rarely give reviews. However, I am glad to report that dealing with Visual Apex was a very pleasant experience. They will certainly be the company I call the next time I need Home Theater equipment.